If you wish that you/your child to cease lessons please ensure that a written cancellation is given to Manhattan Music a full two weeks prior to the start of the term in order to avoid incurring the next terms fees. By giving notice we are able to offer a place to the next waiting student before the term/year begins.
Lessons are timetabled by the term & therefore must be paid by the term. Lessons due to non-attendance will be counted as given and must be paid for.(A policy exists to ensure that students will generally not miss out due to camps etc.)
Students do have the opportunity to make up lessons in the circumstance of illness. 24 hour notice of cancellation is required in these circumstances (for Private only lessons). All teachers are paid for their time spent at MANHATTAN MUSIC weather students attend class or not. It must be clear that a minimum of 24 hours notice is required for teachers to have the opportunity of filling the class which has been cancelled.
Make-up lessons are limited to no more than one (1) lesson per term. All missed lessons are counted as given and must be paid for. Lessons will be made by the next available teacher, not necessarily current teacher.
Fees for each Term are due on the first lesson of each Term. Overdue accounts will incur a 15% administration fee (incl GST) and can be subject to collection by legal means.
Fees payable by Credit Card such as Visa, MasterCard. will incur a 2.5% banking fee.
This is a collection fee charged by the bank to MANHATTAN MUSIC as a means of collection for Credit Card payments.
If you are experiencing any difficulty regarding payment of fees you must contact the school immediately and make suitable arrangements.